This program aims to maximize the benefits of successful negotiation by enabling delegates to conduct principled negotiations with suppliers, customers or internal colleagues resulting in successful outcomes that further relationships and benefit both parties.
1. To introduce, develop and practice negotiation skills and techniques for increased workplace performance, covering the following areas:
Understand the key skills and processes necessary for successful negotiations
Develop a range of effective influencing and persuasion skills that will enable you to enter any negotiation with confidence
Work with an effective negotiation structure that will enable you to apply your new skills
Understand how power works in any given negotiation and how to build your power base
Understand the value of planning and preparation to achieve win/win results
Identify established ploys that are used by professional negotiators and how to counteract them effectively
2. Establishment of personal action plans for each delegate to apply acquired skills for increased personal and organizational performance.
3. Follow up of personal action plans to ensure application to the workplace.
Duration : 3 days